Welcome to our privacy policy for giftcard-hub.com (referred to as "we," "us," or "our"). We are dedicated to protecting your personal data and respecting your privacy. This policy outlines how we handle your data when you use our website and your rights under the law. If you have questions, please reach out to us at contact@giftcard-hub.com.
This policy explains how we collect and utilize your personal data when you engage with our website and services, including when you purchase our services. Please read this policy alongside other relevant privacy policies for a comprehensive understanding of our data practices. Note that our website is not intended for children, and we do not knowingly collect data from children.
We are the data controller responsible for your personal data. If you have inquiries about this policy or wish to exercise your rights, contact our data privacy manager using the provided email or address.
For questions about this policy or our privacy practices, you can contact our data privacy manager at contact@giftcard-hub.com. or through the following address: .
We regularly review our privacy policy, with the last update made on the specified date. Historic versions can be requested.
Our website may contain links to third-party sites. We do not control these third-party websites and are not responsible for their privacy policies. Please review their policies when leaving our site.
We collect various types of personal data, including Identity, Contact, Transaction, Technical, Profile, Usage, and Marketing and Communications Data. Additionally, we may collect Special Categories of Personal Data, which we do not retain after forwarding to you.
If you don't provide data: Failure to provide necessary data for legal or contractual reasons may impact our ability to provide services.
We gather data through:
We use your data for:
You can opt out of marketing communications at any time. Cookies and Website Functionality
You can configure your browser settings for handling cookies, though disabling them may affect website functionality. Change of Purpose
We only use your data for the purpose it was collected, unless compatible with the original purpose or when required or permitted by law.
We may share your personal data with the following parties for the purposes outlined in the "Purposes for which we will use your personal data" table above:
Third parties processing your Gift Cards. Third-party payment processors like Stripe or Checkout. Our group companies providing IT and system administration services. Service providers offering IT and system administration services. Third parties in the event of a business sale, transfer, or merger, with new owners continuing data use as in this policy.
We ensure that these third parties handle your personal data securely, following the law, and only for specified purposes according to our instructions.
Some third-party payment providers may involve transferring your data outside the UK and/or the EEA. We employ specific contracts approved for use in the EU to ensure data protection standards, such as Standard Contractual Clauses.
We have robust security measures in place to safeguard your personal data from unauthorized access, alteration, or disclosure. Access to your data is limited to authorized individuals who process it as per our instructions and are bound by confidentiality obligations. We've established procedures to handle suspected data breaches, including notifying you and applicable regulators when legally required.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. The retention period depends on various factors, including data type, nature, sensitivity, and legal obligations. We maintain basic customer information for six years after the customer relationship ends.
You can request data deletion under certain circumstances; refer to "Your Legal Rights" below for details. In some cases, we may anonymize your data for research or statistical purposes, using it indefinitely without notice.
Information from unfinalized applications is deleted within 48 hours.
Under data protection laws, you have rights regarding your personal data, including:
No fees apply for most requests, but we may charge for unfounded, repetitive, or excessive ones. We may also request specific information for identity verification. We aim to respond to legitimate requests within one month, and if more time is needed, we'll inform you.
We use cookies on our website to enhance your browsing experience and improve our site. Cookies are small files stored on your browser or computer, containing information transferred to your computer's hard drive. Our cookies include:
You can block cookies through your browser settings, but note that this may affect website functionality. Third parties may also use cookies over which we have no control.
We store digital personal data on secure cloud servers and systems in the EU, UK, and the US (Privacy Shield Framework). Access is restricted for approved business purposes, and physical data is securely filed.
[Last updated: 22 Feb 2023]